FAQs

Direct Primary Care is an alternative to conventional insurance based primary care. Rather than going through all the haggles and hassles of insurance claims and prior authorizations, we establish direct relationships with our patients through a monthly membership fee. Come in as often as necessary, everything we do in office is included in membership and things that aren’t (i.e. labs, imaging and medication) are a straightforward and transparent 10% markup. DPC, as it is known, coupled with a high deductible/catastrophic medical insurance plan is becoming a widespread solution to increasing deductibles, out of pocket expenses and overuse in Urgent and Emergent Care.

You are welcome to cancel your membership at any time as long as you give us 30 day notice. There is no cost associated with cancelling a membership. However, should you choose to re-enroll AFTER a cancelled membership, there is a $75 re-enrollment fee. We don’t have long term contracts with our members, but have found that people who understand this system and this model choose not to leave because of the comfort, the safety, and the quality health care we provide.

Absolutely. We see newborns and not-so-newborns, and anyone in between.

While every patient’s situation is unique, it is likely that many patients will save money at our practice because we can handle the vast majority of your health issues and concerns.
Across the country, research and published findings show the direct primary care model can lead to:
• Less need for expensive testing
• Less unnecessary medications
• Fewer specialty referrals
• Fewer emergency and hospital visits
• Savings on labs and imaging
By switching to a higher deductible, lower premium plan, we can actually help many of our patients save money.
We also have negotiated deep discounts with local labs and radiology providers for our patients who choose to pay cash for these services. AND you will know what the price will be BEFORE any such service is performed.

While we recommend you keep insurance for emergency purposes, you do not have to have any insurance for us to take care of you.

Suturing, suture removal, skin biopsies, cryotherapy, steroid injections, EKGs, flu and strep tests and more are included with your membership.

We do not manage chronic pain or keep chronic pain (opioid) medications in the clinic. We also do not provide obstetrics care, though you can get regular well-woman checks including pap smears and long-term birth control placement at our clinic. We do NOT do DOT physicals.

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You Deserve Better

Not sure about joining Prime Direct Health? Call us at (480) 571-5934 to set up a time to visit the clinic and meet Dr. Froese. We’d love to share more about our unique model and approach to quality healthcare.