Prime Direct Health
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Membership

Cancel your membership.

Month-to-month, no cancellation fees. Fill out the form below and we'll take care of the rest.

How cancellation works.

Memberships renew on the 1st of each month, and we ask for 30 days' notice to cancel.

If you give us at least 30 days before your next renewal, your membership won't renew again. You're covered through the end of the month you've already paid for.

If your next renewal is less than 30 days away, your membership renews one more time and then ends, so you stay covered through the end of that month.

For example

Say your membership renews on the 1st and you cancel on May 15. Your next renewal on June 1 is less than 30 days away, so it renews once more and your coverage runs through the end of June.

We'll send a confirmation email once your request is processed, usually within one business day.

There are no cancellation fees. If you decide to come back later, a $100 re-enrollment fee applies.

If only some household members are leaving, mention who in the message below.

Your reason and feedback never affect how quickly we process the cancellation.

Want to talk before you cancel?

If something specific has gone wrong, or you'd like to talk through your situation before deciding, text or call the office. No pressure either way. Sometimes it's the right call to cancel, and we'll part as friends.

Call (480) 571-5934